Customer Testimonials

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DealerRater May 2, 2026

Cristopher was great to work with as well the sales manager, and finance. Great experience and made the deal smooth and accommodative.

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DealerRater Apr 11, 2026

Christopher was a great Sales PROFESSIONAL! Listened to all my needs and wants would definitely recommend him to anyone in the area looking for someone who actually cares! I waited a couple of days to write the review as I wanted to see how the follow up process would be. They do care and take pride in their customer. Kyle was also great in finance explained everything very well and was quick!!

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DealerRater Apr 10, 2026

Christopher LopezWas a great salesman and very easy to work with. Highly recommend if you’re looking for a salesman that listens to your needs! Kyle Robert’s was also very easy to work with.

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DealerRater Oct 5, 2025

Full of ilusion i bought a used vehicle from you!!! I feel SCAM!!!! 2 HOURS AFTER I BOUGHT IT ALL THE LIGHTS CAME ON!!! AND ITS BEEN 7 DAYS AND I STILL DONT HAVE MY VEHICLE IN MY HAND AFTER PAYED OFF!!!! THIS IS INSANE!!!!! Personal verry arrogant and negligent... missing lot of empathy and WORST POST SALE CUSTOMER SERVICE!

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DealerRater May 28, 2025

Avoid This Dealership – Major Issues with My Purchase! I recently bought a Nissan from Lafayette Volkswagen, haven't had it for 24 hours, I discovered a serious transmission problem. Despite my excitement about the purchase, I was devastated to find that the car was not functioning properly. I contacted the dealership for assistance but received little to no help. Now I have had this car in the shop since last week needing to replace the transmission and I don't even know if it will be covered under the warranty, I'm praying and hoping it will be if not I'... Read More

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DealerRater Nov 19, 2024

Working with Anthony Turner was a great experience, he was very kind and helpful, probably the salesman I've worked with in Lafayette period! Kept it real with us and told us the truth. He got us into the car I wanted and stayed within my price range. It's been a while since I had a brand new car. And honestly I'm still in shock. I'm so happy! Thank you! If you are looking into Volkswagen go see Anthony Turner!

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DealerRater Sep 30, 2024

Purchased a Jetta. It wasn't a simple sign on the line before finalizing sale.

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DealerRater Apr 15, 2024

We purchased a 2024 Tiguan from Anthony Turner. He made the process easy. Also, Anthony Turner was very personable and created no pressure to buy

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DealerRater Jan 3, 2024

Such an easy breezy dealer to work with. James Hardman was a pleasure to work with. I would recommend the dealership and James to anyone.

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DealerRater Nov 26, 2023

I purchased a car from James Hardman. He was so amazing & helpful. The other staff I dealt with, the manager & finance man, were also great. I purchased my last car from this dealership & I swore I’d never come back. It was an awful experience. I broke my promise & brought my previous car in for service a couple weeks ago. I didn’t have the time to spend the day in Indy. Jenny in service completely changed my mind. She’s amazing. The best customer service experience I’ve had in a long time.

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DealerRater Nov 21, 2023

Sean was efficient and responsive. He was great to work with and made the process easy.

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DealerRater Sep 23, 2023

Traded two vehicles yesterday and found the staff to be excellent. Sean Bolden was absolutely the best salesman(Product Specialist) that we have ever been assigned for any vehicle purchase. He was so welcoming, informative and downright genuine. This dealership needs to keep this guy because his dedication and service are unmatched. Thank you Sean for making our day! Donald Boatright

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DealerRater Apr 13, 2023

Tried to sell me aftermarket break parts at factory part price. Was going to try to charge us 769.00 for front brake pads and rotors/ labor. Stay away from this dealership!

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DealerRater May 24, 2022

Very Friendly and professional! A1 service! McKenzie Braden was completely awesome! Really great experience all the way around🤗

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